Cloudways Review: Is This Managed Cloud Hosting Solution Worth It?

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Need an efficient way to boost ROI without doing all the heavy-lifting yourself? You should consider investing in a cloud hosting solution to increase the number of servers at your disposal while speeding up website performance. 

The competition’s tight in the cloud hosting world, but some platforms trump others in the scope of features, server management, scaling options, and security protocols. Cloudways is among user favorites when it comes to utilizing the cloud for your small business.

In our Cloudways review, we will explore its features, benefits, pricing, user interface, and customer support to help you determine if Cloudways is the right choice for your website.

What Is Cloudways? 

Cloudways is a managed cloud hosting platform trusted by 80,000+ businesses and developers for their websites. It offers a managed cloud hosting platform that is fast, simple, and reliable, allowing users to save time and money with its straightforward services and trusted infrastructure. 

Cloudways Features High Performance More Choice 24x7 Support

With Cloudways, you can set up a staging environment in just a few clicks, manage backups effortlessly, scale vertically when needed, and install free SSL with ease – all without having to worry about technical setup and maintenance. 

It’s important for business owners looking to scale to invest in a cloud hosting platform such as Cloudways. In fact, these multi-tasking powerhouses have become an increasingly popular concept for businesses of all sizes looking to create an efficient and effective infrastructure.

Of course, it’s safe to say a cloud hosting solution won’t do you any good if it doesn’t comprise all the features you need. So, let’s review Cloudways to determine whether it fits your line of business.

Cloudways Features and Benefits

Whether you’re a developer, agency, or business needing reliable, secure cloud hosting with top performance benefits in one place – Cloudways has it. Let’s go over Cloudways’ features in detail before delving into its benefits:

Key Features of Cloudways

With features like server and application management, easy cloud hosting options, advanced caching capabilities, vertical scaling possibilities, and more – Cloudways is the perfect choice for quickly optimizing your website needs without compromising on quality. Keep reading to find out everything about its key features:

Feature Description
Server and Application Management Unified dashboard for monitoring and maintaining IT infrastructure
High Performance Optimization strategies for peak system productivity
Security Partnered with Malcare for safety net from malicious attacks, two-factor authentication, and end-to-end encryption
Advanced Caching Optimized stack with advanced caching techniques and CDN for faster loading times and improved performance
Vertical Scaling Adding more resources to a single server for increasing workloads while maintaining top performance
Team Collaboration Virtual environment for sharing ideas and resources for promoting productivity
Backups and Restores Automatic backups and restores for securing valuable data from unexpected disasters
Staging Environments Separate space for experimenting with new features and resolving bugs without risking disruptions to the live system
Dedicated Environment Allocating a space or system solely for a specific activity or purpose for promoting productivity and preventing distractions or complications

Server and Application Management 

It is essential to have a systematic approach to overseeing multiple servers and applications, ensuring their optimal performance and security. One of the best ways to accomplish this is by using a single, unified dashboard that provides a comprehensive view of all the components in real time. This central hub allows users to monitor and maintain various aspects of their IT infrastructure, from server health and resource utilization to application performance and availability. 

High Performance

Keeping your cloud server running at peak performance can seem challenging. However, with a few simple tweaks and strategies, you’ll notice a significant enhancement in the overall productivity of your system. 


Cloudways has partnered with Malcare to provide its users a safety net from malicious attacks by bots, brute force login attacks, and DoS attacks. Also, two-factor authentication significantly enhances your security against online threats. Finally, you can rest assured your data will remain protected during transfer thanks to the end-to-end encryption.

Advanced Caching

The platform provides an optimized stack that includes built-in advanced caching techniques as well as CDN for faster loading times and improved performance. By storing frequently accessed data in a cache, your server can quickly retrieve the information instead of constantly searching for it, reducing latency and improving response times.

Vertical Scaling

Vertical scaling involves adding more resources to a single server. It can help you handle increasing workloads smoothly, as it allows your server to grow in capacity while maintaining top performance. 

Team Collaboration 

A virtual environment built to foster productivity, Cloudways drives innovation while promoting the ease of sharing ideas and resources, thus making project completion a delightful experience.

Backups and Restores 

Imagine effortlessly protecting your valuable data from unexpected disasters without even lifting a finger! With automatic backups and restores, you can secure your essential documents, precious memories, and critical files, ensuring they are safe from system failures, accidents, or mishaps. 

Staging Environments 

Staging environments are a crucial part of the software development process, ensuring everything runs smoothly before the final product reaches the end user. By creating a separate space that mirrors the production environment, they can experiment with new features, identify potential issues, and resolve bugs without risking any disruptions to the live system. 

Dedicated Environment 

By allocating a space or system solely for a specific activity or purpose, it becomes much easier to create a streamlined, organized setting that promotes productivity and prevents unnecessary distractions or complications. 

Benefits of Cloudways

As a business or agency, when it comes to efficiently managing your website infrastructure and cloud applications, the right hosting platform is essential. Keep reading to learn more about the amazing benefits of using Cloudways for agencies, businesses, and developers alike:

  • Cost-Effective: Cloudways offers a cost-effective solution to host your website without compromising on performance or security. It provides an affordable hosting solution packed with features designed to cater to your website’s needs, save you money, and ensure a smooth hosting experience.
  • Easy to Use: With its easy-to-use interface, even beginners can quickly get started and set up their dream websites. 
  • Scalable: With Cloudways, users no longer have to worry about transferring between hosting providers or juggling multiple accounts as their website grows. The platform seamlessly handles the expansion of your website’s traffic and requirements, allowing for easy adjustments to resources such as RAM, storage, and bandwidth whenever needed. 
  • Secure: Cloudways offers maximum protection to maintain their users’ trust and confidence. They provide a host of robust security measures to safeguard your website from cyber threats. 
  • High Performance: Cloudways provides you with lightning-fast load times and optimized server configurations without having to compromise on reliability or functionality. 
  • 24/7 Support: Technical issues and questions can arise at any time, leaving users feeling overwhelmed and unsure of where to turn. Thankfully, the Cloudways team is here to tackle them 24/7!

Cloudways Pros and Cons 

We went over some of the key features and benefits of Cloudways. Now, let’s outweigh its pros and cons. The top pros of Cloudways include: 

  • Enhanced performance
  • Top-notch security
  • Seamless scalability
  • Built-in caching
  • Dedicated firewall
  • Automated backups
  • Cost-effective solutions 
  • Premium support services.

We can include the following in its cons:

  • Absence of support for standard web hosting protocols like cPanel or Plesk 
  • Doesn’t offer the most autonomy in terms of data handling
  • No phone number to make a call ASAP.

Pricing and Plans

We can’t call our Cloudways review complete without going over the pricing plans. 

Cloudways offers a variety of pricing plans, starting from as low as $14 per month:

  • DigitalOcean: Cloudways for Digital Ocean offers four pricing plans, with the basic plan starting at $14/mo, excluding taxes and including DO hosting charges. All plans come with a Cloudflare add-on, customer support, free migration and SSL, team management, unlimited application installation, and more. Customers also get free object cache pro for all plans above the $26/mo range.
Managed Cloud Hosting Pricing Pay as You Go Plans
  • Vultr: Cloudways for Vultr offers four pricing plans, ranging from $16/mo to $118/mo (excluding taxes). All plans include Vultr hosting charges and locations available globally. 
Managed Cloud Hosting Pricing Pay as You Go Plans 1
  • Linode: Cloudways for Linode offers four pricing plans for its cloud hosting services, starting from $14/month. 
Managed Cloud Hosting Pricing Pay as You Go Plans 2
  • Amazon Web Services (AWS): Cloudways for AWS offers various plans that range from $38.51 to $285.33/mo, excluding taxes and AWS hosting charges. 
Managed Cloud Hosting Pricing Pay as You Go Plans 3
  • Google Cloud: Cloudways for Google Cloud offers four pricing plans, ranging from $37.4/mo (excluding taxes) to $241.6/mo (excluding taxes). 
Managed Cloud Hosting Pricing Pay as You Go Plans 4

Keep in mind that you can also purchase one of the Standard packages for DigitalOcean and Vultr, which range from $10-$80 and $11-$84, respectively.

Cloudways User Interface and Customer Support

Cloudways provides industry-leading user interface designs and comprehensive customer service packages – Standard Support, Advanced Support, and Premium Support add-on – that make learning the system much easier while delivering reliable technical assistance whenever needed. 

Intuitive User Interface

Cloudways User Interface (UI) is a vital tool for businesses, agencies, and developers, offering them a seamless and user-friendly platform to manage their cloud hosting needs. The interface is designed with simplicity and efficiency in mind, allowing users to easily navigate between different features and services. What sets this UI apart from others is its tailor-made solutions specifically for tech entrepreneurs who may not have extensive technical backgrounds. 

Cloudways Customer Support

Equipped with extensive knowledge and a passion for customer success, Cloudways Support System provides everything from comprehensive documentation, 24/7 live chat, and community forums to one-on-one support for more complex issues. 

Their Standard Support is free, and they offer 24/7/365 live chat & ticketing, infrastructure support, platform support, and alerts for proactive monitoring. The Advanced Support starts from $100 a month and includes everything from the Standard Support, plus application support and customization support. The Premium Support starts from

$500 a month and comes with a 24/7/365 private Slack channel & phone support.

The experts at Cloudways will provide you with an easy-to-understand tone of voice, ensuring that their support not only addresses your concerns but also leaves you feeling at ease with the solutions provided. 

Comparison With Competitors 

It’s important to compare Cloudways with other leading providers like AWS, DigitalOcean, Linode, Vultr, and Google Cloud Platform to highlight its benefits and drawbacks: 

Cloudways vs. AWS

AWS tends to have a more complex and sometimes costly pay-as-you-go approach, depending on the services you employ. Security-wise, AWS boasts a formidable multi-layered protection mechanism to safeguard your data; however, Cloudways holds its own with a robust infrastructure, dedicated firewalls, and frequent security patching. In terms of support, AWS offers extensive documentation and forums, but response times may be slower unless you opt for premium support. 

Cloudways vs. DigitalOcean

DigitalOcean’s pricing is more tailored towards developers and tech-savvy users. Security-wise, both platforms take your data’s safety seriously and offer top-notch protection, including free SSL certificates and regular backup options. As for customer support, Cloudways has the edge over DigitalOcean, as DigitalOcean mostly relies on community-driven resources and ticketing systems for their support. 

Cloudways vs. Linode

Cloudways stands out for its affordable pricing plans, starting at just $12 per month. It also offers an easy-to-use interface and exceptional customer support, ensuring you get quick assistance whenever needed. On the other hand, Linode is known for its high-performance infrastructure and advanced security features such as two-factor authentication and DDoS protection. Its pricing, however, tends to be slightly higher compared to Cloudways. 

Cloudways vs. Vultr

From a cost perspective, Cloudways starts at a slightly higher entry-point, but it offers a robust managed hosting experience which can save time and resources for your business in the long run. Security-wise, both platforms prioritize keeping your data safe. However, Cloudways gains a slight edge with its automated backups, free SSL certificates, and dedicated firewalls. Also, Vultr provides email support with relatively slow response times.

Cloudways vs. Google Cloud Platform

GCP, a comprehensive cloud platform backed by Google, offers numerous services but has a more complicated pricing structure that includes data egress, data processing, and data storage fees. 

Security-wise, both Cloudways and GCP take measures to protect your data. Still, given Google’s vast expertise in cybersecurity and advanced resources, GCP may provide additional confidence in providing enterprise-grade protection. 

When it comes to customer support, GCP offers different support packages and has SLAs for its services.

Wrapping Up

The bottom line of our Cloudways review? Besides the few cons, we can say that Cloudways is an excellent managed cloud hosting solution that provides time-saving features like auto-scaling, free SSL certificates, advanced caching techniques, Cloudflare CDN, and more. Plus, it is trusted by 80,000+ businesses and developers who need high performance from their websites. 

With Cloudways, you’ll be able to deploy your applications quickly and easily while also enjoying a high performance from your website. And it doesn’t take any technical setup or maintenance either – just sign up, pay, and launch!


What cloud providers does Cloudways offer?

Cloudways offers a range of highly acclaimed cloud providers including DigitalOcean, Vultr, Google Cloud Platform (GCP), Amazon Web Services (AWS), and Kyup. Cloudways provides an intuitive dashboard that makes it easy to launch optimized cloud servers from these providers in just a few clicks. 

Does Cloudways offer email hosting or domain registration?

While Cloudways doesn’t offer domain registration, it does provide email hosting services. It offers efficient email inboxes from Rackspace with 24/7 support. 

What customer support options are available?

Unlike most of its competitors, Cloudways offers a few neat customer support plans to its users. All plans include 24/7 guidance – some are just more extensive than others. The Standard plan helps users navigate the cloud hosting platform with ease, while the Advanced Support add-on lets you “skip the queue” and get faster assistance. Finally, the Premium Support add-on, besides timely assistance, gets you your very own Account Manager, phone support, and a private Slack channel.
Overall, Cloudways offers a range of support options to cater to the needs of their users, and the company is known for its fast and reliable support.

How does Cloudways compare to other cloud hosting providers?

Cloudways stands out from other cloud hosting providers due to its managed services and range of features. Cloudways provides users with an intuitive dashboard, CloudwaysBot automation tools, advanced caching capabilities, and more. It also offers optimized servers on renowned cloud providers such as Vultr, DigitalOcean, GCP, AWS, and Kyup. 

Is Cloudways suitable for small businesses?

Yes, Cloudways is an excellent option for small businesses that require a flexible, reliable, and cost-effective cloud hosting solution. Cloudways provides many advantages and features that make it ideal for small businesses, including easy server and application deployment, automatic backups and updates, and security features. 

Is Cloudways suitable for large businesses?

Yes, Cloudways is an excellent option for large businesses that require a highly scalable, reliable, and customizable cloud hosting solution. Cloudways provides a range of advanced server features, including server-level caching, load balancing, and auto-healing, which can help improve application performance and ensure high availability.
For businesses that require compliance with industry standards, such as HIPAA and PCI DSS, Cloudways provides a range of compliance features to ensure that businesses can maintain compliance with these standards.

Can I cancel my Cloudways subscription at any time?

Yes, you can. Cloudways subscription is a no-long-term-commitment, pay-as-you-go service that you can cancel whenever you want. However, canceling a Cloudways account is an irreversible action; it cannot be reinstated once canceled. 
If you wish to use Cloudways again after cancellation, you will need to sign up with a new email address and verify the process again.

Does Cloudways offer a money-back guarantee?

Yes,  it does. Cloudways is responsible by law to refund any unused prepaid account funds. However, you need to make a refund request within 90 days of the funds addition.

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